Forms

We typically see gaming operations struggling under the weight of too many or necessary forms. Finley & Cook has developed forms that can be used for multiple purposes to ensure a more efficient process.

Templates

In the days of technology there are still numerous casinos that are utilizing manual processes and relying on human calculation for reconciliation. Finley & Cook has taken out some of the human error by creating a large variety of templates that can take the place of those manual processes. Below are a few examples:

• Vault Template
• ATM/Kiosk Reconciliation
• Winner's Claim Template | Demo

Database Solutions

Often times the data and information generated by a Gaming Operation or regulatory body can be overwhelming. Creating a customized database to help manage whatever consumes your time can be beneficial and will help ensure that the information is where you need it when you need it.

• Electronic Gaming Machines Database
• IRS Forms Processing

Policies & Procedures

Policies and procedures are the foundation of any organization. If you have not developed good internal controls you will find that you have a hard time holding personnel accountable.

Finley & Cook has developed many policies and procedures for many different gaming operations, both Tribal and private. All policies and procedures are customized to meet the needs of the respective client and their organization.

This process can be very lengthy but in the end you will have a product that you can rely on, that is easy to use as a reference for training and will hopefully eliminate the "walls of memos" intended to convey the same purpose.

Policies and procedures are not only required by the NIGC and other regulatory authorities but are necessary to ensure that personnel understand their duties and can be held accountable. Too often we see Gaming Operations and Gaming Commissions alike that are suffering from a lack of internal control due to policies that are out of date or not sufficient. Not only does this put them at great risk for audit findings and potential penalties but also at a great risk for theft and inefficiency. Finley & Cook has developed many policies and procedures for many different gaming operations, both Tribal and private. All policies and procedures are customized to meet the needs of the respective client and their organization.